This page has articles with all of the latest jBloom updates and answers to many of your questions. To find information related to a specific question, simply type the key words into the search bar or select a category to find related articles. We frequently update this page, so be sure to bookmark it for future use.
No order can be submitted until payment is complete. If one card declines on a Boutique order, you must fix that payment and submit the Boutique again – all good cards have already been charged, this will NOT charge the successfully charged cards again. You will know when the order/Boutique properly submitted as you will […]
Read More… from Did my order go through if my CC was declined?
There are a couple things regarding an order’s status: You, your customer, and your Hostess will receive an email from jBloom once your order is shipped. You can go to your ORDER HISTORY (in your back office) & check the status of any order to see the items that shipped or if there are any […]
Read More… from How do I know my order’s status?
Processing time depends on what is on the order. Non-personalized orders are shipped in 24 – 48 hrs (not including weekends). Orders including personalization are shipped in 7-10 business days – the date the office is shipping can be found on your back office home page on the left side of the of the page. […]
Read More… from How long does it take to process orders?
Yes, Designers can ship directly to customers. Individual orders will ship directly to the customer – standard shipping rates apply. On a Boutique order, the Designer can change the shipping to ship directly to the customer – standard shipping rates apply. Customers can also select Direct Ship ($10.99/$6.99) when placing their own order on a […]
Read More… from Can Designers ship directly to customers?
Yes, you and your customer (if ordered on an individual or direct ship order or to a Hostess on a Boutique order) will receive an email with tracking information once the order has been shipped. […]
Read More… from Will shipment tracking info be provided?
Continental United States Shipping Prices: Customer Orders $10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Designer Orders 10.99 – Fed Ex $6.99 – Regular USPS Mail (no guarantee) Boutique Orders $4.99/per person shipped to Hostess (no matter how much or little they purchase) $10.99 FedEx if shipping directly to customer, $6.99 USPS […]
Read More… from What do we charge for shipping (Continental US)?
In order to stay a Designer, make sure your website and back office fee (either $11.99 or $16.99) is paid monthly. […]
Read More… from What do I have to do monthly to stay a Designer?
On the app, you can find info & images for the collections in the Resource Center under Starter Collections. In your back office, you can find info & images under Company Files –> Starter Collection Flyers. […]
Read More… from Where can I find Starter Collections?
Yes, all Designers have a website. Your website and back office are where all orders are placed. […]
Read More… from Do all Designers have to have a website?
Revision of personalized items: Personalized items are made to order. There are NO REVISIONS to the order once you place the order. Verify and double check all personalization BEFORE you submit the order. If you catch something within 24 hrs, you may email us as http://info@jbloomdesigns.com with the revision. HOWEVER – we cannot guarantee the […]
Read More… from How do I revise personalized items?
